Hoarding Help & Treatment

We provide hoarding counselling in Melbourne that is proven to provide effective help with hoarding disorders. Along with in person treatments for hoarders, we can also assist with online hoarding help sessions too.

What is hoarding?

Hoarding is societally known as not throwing things away. But it is more than just that. The hoarding treatments we provide in Melbourne can help people get over hoarding tendencies and move forward in life.

Hoarding , should be diagnosed when

  1.  The hoarder has ongoing difficulty throwing out or parting with possessions, even if they are useless or of limited value.
  2.  The sufferer has difficulty disposing or parting from possessions as they believe they need to save the items and get very distressed when faced with the prospect of discarding them.
  3. Hoarders end up with too many possessions which cause congestion and clutter in the living areas of their home, office, car or garden and impair the effective use of these areas. If the sufferer’s living areas are uncluttered and functional it is only because other people such as family members, cleaners or authorities have intervened.
  4. The behaviour/s causes the person significant distress or impairs their ability to function at work or socially or to maintain a safe environment for themselves or others.
  5.  The hoarding is not attributable to another medical condition e.g. head injury, stroke.
  6.  Hoarding can be a symptom of other psychiatric disorders, so it is important that correct differential diagnosis is made.

Diagnostic and Statistical Manual of Mental Disorders Fifth Edition (DSM-V,  American Psychiatric Association, 2013).

We offer a group hoarding disorder treatment course in Melbourne. Click here for dates or more information.

Noelle, a Profile of a Compulsive Hoarder


Noelle, a seventy- six year old widow, is a typical compulsive hoarder. She saves the items most commonly kept: magazines, newspapers, old clothes, bags, books, mail, notes etc. At home she keeps plastic bags, paper bags and bags from clothing shops because “They might come in handy”. Noelle also hoards empty glass jars, lids to jars, boxes of recipes she likes the sound of (even though she has 100′s of them and never gets around to cooking any of them). She will not throw out old magazines “because they have good articles in them.” She also has great difficulty throwing out old clothes. Even if she considers the clothes are too dated or worn to be seen in public, she keeps multiple old tops and pants to wear around the house, yet complains she does not have enough storage and that her house is messy. There are old socks with holes in them being kept by her, as “they can be used as rags”.

Recently, her children brought a builder in to do some renovations to her house and this necessitated that her kitchen be cleared. The builder was amazed at her stash of plastic and paper bags and the vast number of skips it took to clear the house of rubbish. Noelle was very stressed and angry when the builder and her adult children disposed of her piles of useless possessions. Since the clearout, she has resumed collecting jars, plastic bags, newspapers etc. Noelle donates small amounts of money to numerous charities so receives numerous mailouts requesting donations. Her children requested that she confine her donations to one charity so as to cut down on the amount of junk mail entering the house only to add to the stacks of paper, but she refuses to do so.

Noelle lacks insight into her condition. Her children have sat with her and got her to watch programs on hoarding on television, yet she denies that she has any problem with accumulating junk. Noelle has never sought treatment for any mental health problems.

Why do Some People  Have Difficulty Throwing Stuff out and Keep Acquiring More?


  • fear losing things that they think will be required
  • have distorted beliefs about the importance of possessions
  • are excessively emotionally attached to their belongings
  • throwing things away causes anxiety attacks

Hoarders tend to:

  •     be perfectionists,
  •     be indecisive,
  •     be procrastinators
  •     have difficulty organizing tasks
  •     engage in avoidance of : sorting mail, emptying rubbish, washing, cleaning etc.

Compulsive hoarding  behaviour is caused by 4 main problem areas:

  • deficits in information processing (difficulty making decisions and categorizing possessions)
  • problems in forming emotional attachments
  • behavioural avoidance (e.g. avoidance of sorting mail, emptying rubbish, washing)
  • incorrect beliefs about the nature of belongings (e.g. believe their memory for where they put objects is poor, believe they must keep objects in order to be prepared for any eventuality, believe they cannot be wasteful or irresponsible with their belongings)

Hoarders often fear making a mistake when deciding what to throw out and what to keep, so they therefore do not discard anything. If they don’t throw anything out they avoid anxiety about making a mistake or being less prepared for some future event.

Hoarders tend to have certain beliefs about their possessions. They feel very responsible for their belongings and do not like to be wasteful or irresponsible when disposing of their objects. e.g. they might resist throwing a bit of scrap paper in the rubbish bin saying it has to go in the recycle bin. Sufferers might refuse to throw old magazines in the bin saying they wanted to give them to someone to read because there was good information to be had.

Hoarders may believe they have poor memory and think they have to keep their objects visible because they fear they would not remember where they had put them if they stored them out of sight.

Hoarders have difficulty making decisions and categorizing possessions. Many sufferers say they are easily distracted and have have difficulty remaining task focused. Sufferers avoid throwing things out and making decisions but they also may avoid sorting mail, paying bills etc. Some hoarders take a long time to execute small tasks. The may move objects from pile to pile but never throw anything out or get a functional organizational system.

Many hoarders have little insight into their condition. Given that they do not consider they have a problem they are not motivated to engage in treatment.

How to Help a Hoarder

Helping a sufferer is more complex than just walking into their house, hiring a skip and throwing out all the items they have hoarded. The hoarder most likely would experience negative emotions such as sadness, anxiety and/or anger. Even if the person would permit you to clear out their belongings, the root causes have not been addressed and you would find that the behaviour resumes immediately and the house, garden or garage are soon filled with more items.

Sufferers need to be encouraged to seek professional help and a good starting point is their general practitioner who can arrange referrals to appropriate professionals such as a psychologist experienced in treatment for the condition.

Treatment for Hoarding Disorder


Compulsive hoarders are often prescribed SSRI antidepressants  but not all sufferers respond well to medication. Cognitive behavioural therapy targeting the features of the disorder has produced better results.

Cognitive Behavioural Treatment

Cognitive behavioural therapy is a commonly employed treatment for hoarding disorder.

The aims of therapy are to:

  • decrease clutter
  • improve the client’s decision making re their belongings
  • improve the hoarder’s organizational skills re their belongings
  • increase  the client’s resistance to the urge to save objects

Treatment for hoarding will focus on preventing further items from accruing.

Hoarders are require to keep a daily log of every time they acquire or purchase something so they can identify their triggers and patterns of acquiring.

  • Hoarders may be advised to cease subscribing to magazines and newsletters and to put a “no junk mail”‘ notice on their letter box to cut down on the amount of paper coming into the house.
  • Clients are also required to develop a daily routine and schedule in activities previously avoided such as cleaning,washing, emptying rubbish, sorting mail etc.
  • Sufferers are taught relaxation skills as discarding belongings can trigger anxiety.
  • Hoarders are going to require ongoing occasional booster visits from a psychologist or ongoing treatment in order to maintain the gains they have made.

Hoarding Help

Australians are able to receive psychological treatment subsidised by Medicare if they are assessed by their doctor as eligible for a Mental Health Care Plan.

You can have phone counselling and/or online video consultations from wherever you live in Australia, so you can access treatment  with Catherine without leaving your home.

Face to face sessions are still available in Hawthorn.

Australians can receive ten subsidised individual psychology sessions per calendar year, as well as 10 group sessions.

Clinical Psychologist Catherine Madigan offers hoarding help and can be contacted on 0429 88 3671 or email us using the contact form

Please note, it is important to consult a qualified mental health practitioner such as e.g. a psychologist or psychiatrist to confirm any diagnosis you think you might have. You must not rely on the information on this site as a substitute for professional medical advice, diagnosis or treatment. No assurance can be given that the information on this site will always include the most recent developments or research with respect to a particular topic.

If you want to talk to an experienced hoarding counselor in Melbourne that can help you understand and reduce your habit, then call me for a no obligation chat today.

4 Good Reason You Should Call Us!

Quick appointments no matter where you live in Australia. Online shyness, public speaking and anxiety treatment available.

Minimal out of pocket expense (Medicare & Health fund Rebates)

Clinical Psychologist with approx. 25 years of experience. Also offering virtual reality exposure therapy.

Business hours, After hours and Saturdays appointments

Frequently Asked Questions

Anxiety Australia is an anxiety clinic in Hawthorn, Melbourne that is run by Catherine Madigan, who is a clinical psychologist. She primarily focuses on treating anxiety disorders and stress management techniques to individuals and businesses through one on one consultations and stress management workshops.

She offers professional, discreet and confidential treatment options that work.

Catherine’s effective anxiety treatments offered in Melbourne can help you overcome disorders such as:

Call now for an appointment on 0429 883 671

The website provides information about anxiety disorders and the treatment options available. You will also find contact details for other psychologists around Australia who have substantial experience in and/or work primarily with anxiety disorders.

Catherine Madigan is a Melbourne based Clinical Psychologist. She is passionate about empowering clients with confidence. The reason her focus is primarily on the treatment of anxiety disorders is that she gains great satisfaction by witnessing the freedom and life changing results her therapies can deliver.

Anxiety disorders are the most common mental disorders in Australia, with 1/7 people (14% of the population) reporting having had an anxiety disorder in the last 12 months. Women are more likely to have an anxiety disorder than men, 18% vs 11%. ABS National Survey of Mental Health & Wellbeing, Summary of Results 2007.

Anxiety or fear is a normal response to a present or imagined threat. Mild fear can be helpful as it enables us to respond quickly when faced with a dangerous situation and to be alert in difficult situations (e.g. exams). However, excessive fear may lead to people being paralysed e.g. soldiers under attack may be so afraid they can’t move to take cover, public speakers may find they go blank, forget their lines and are rendered speechless.

Anxiety is a normal emotion as it affects most people and is widespread. You would be abnormal if you didn’t experience fear sometimes. However, if your anxiety is out of proportion to the situation you are experiencing and/or persists in the absence of threat, e.g you worry about events months ahead or are experiencing anxiety long after the danger has passed, you may need professional help.

Some people are more prone to experiencing anxiety than others and it is not caused by just one thing but by a combination of factors including: genetics, family environment and traumatic life experiences. Sufferers may have unhelpful thinking patterns such as perfectionist standards. Nevertheless, you can learn to manage your anxiety more effectively.

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